Free local pickup — pay in store and skip the processing fee•New arrivals every week from our vendors•Free local pickup — pay in store and skip the processing fee•New arrivals every week from our vendors•Free local pickup — pay in store and skip the processing fee•New arrivals every week from our vendors•
Shop Loco
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Vendor Agreement

Version 1.0 — Last updated: January 2026

1. Overview

This Vendor Agreement ("Agreement") governs the relationship between Shop Loco and vendors who sell products on the Shop Loco marketplace. By registering as a vendor, you agree to the terms below.

2. Authorization

You confirm that you are the owner or authorized representative of the store you are registering. You grant Shop Loco the right to import, display, and sell your product catalog including product names, descriptions, prices, and images.

3. Intellectual Property

You confirm that you own or have rights to all product images and content. You are solely responsible for any copyright or trademark infringement related to your listings.

4. Commission & Payments

Shop Loco charges a 10% commission on each sale, calculated on the product selling price after vendor-funded discounts and before applicable taxes. Payments are processed through Shop Loco's Stripe account. The commission and Stripe processing fees are deducted from the vendor's earnings. Vendors are responsible for Stripe processing fees. For full details on commission, refund handling, and payout procedures, see the Vendor Commission, Payment and Refund Policy.

5. Fulfillment

Vendors are responsible for fulfilling orders or offering in-store pickup at Shop Loco's physical location (1006 Queen Street East, Toronto). Vendors must mark pickup orders as picked up through the vendor dashboard. Orders not picked up within 14 days will trigger an automatic reminder to the customer.

6. Product Listings

Vendors must provide accurate product descriptions, pricing, and images. Shop Loco reserves the right to remove listings that are inaccurate, misleading, or violate applicable laws.

7. Data Access

You authorize Shop Loco to access your store's public product data via Shopify's public API or, if your store is not on Shopify, by scraping your public product pages.

8. Termination

Shop Loco may terminate vendor accounts that violate this Agreement. Vendors may terminate their account at any time by contacting us.

9. Returns & Refunds

Vendors must process all refunds through the Shop Loco order system. Vendors must not refund customers outside the marketplace. The Stripe processing fee is non-refundable, so vendors are not charged an additional processing fee on refunds beyond the reversed sale. Shop Loco returns its 10% commission in proportion to the refund amount. Vendors are responsible for refunds and return shipping when the refund results from vendor cancellation, inaccurate listings, damaged or defective products, or other issues within the vendor's control. For full details, see the Vendor Commission, Payment and Refund Policy.

9. Contact

Questions about this Agreement? Contact us at hello@shoploco.ca or (416) 555-0199.